Frequently Asked Questions (FAQ)

I need a Web site. How do I get started?

We try to make it as easy as possible for you. Just fill out the on-line Contact Us form or call our office at 888-229-4747 for an initial consultation. It helps if you have some basic ideas for us - do you want to:

• Provide information?
• Offer registration or subscription?
• Sell products and services from the site?

When we understand your goals and objectives, we'll contact you with a pricing estimate based on your criteria.

How long does it take to launch a Web site?

From the date we have a signed contract in place, it takes 4 to 5 weeks to launch a Web site. Within 10 days of signing the contract, we will present you with two custom design options. When you select an option, we will complete one round of revisions based on your feedback. Once you approve the design, the site goes into development.

Is a custom design the only option?

No, we also offer a number of pre-designed templates that you can choose from (the cost of a template design varies depending on features).

I want to maintain my Web site myself. Is there some kind of control panel where I can do that?

To manage the actual content on your site, you will need a content management system (CMS). For larger, feature rich sites, we recommend the Joomla CMS platform; for smaller sites we recommend the WordPress platform. These content management sites also offer pre-designed templates; or we can create a custom design using Joomla or WordPress based on your unique needs.

Do I have to write all the content?

We are happy to accept content directly from you; but for your convenience, we also partner with a professional copy writer who can provide content based on your product/service. Please contact us for pricing on content delivery.

Do you provide email accounts?

Yes. Our standard hosting includes up to 10 POP3 emails per domain and unlimited forwarding. The POP3 accounts can be set up in Outlook, Outlook Express, Microsoft Mail and/or your smart phone. We can automatically forward emails to any existing email address you already have set up.